Reference

hore168 Legal: clear terms for your account

hore168 Legal explains the account, payment and data rules that apply when you use our Indonesia lobby.

Account termsPayment conditionsData requests
hore168 hore168 Legal: clear terms for your account
CONTACT THE POLICY DESK

Three routes for Legal questions

A clear contact path matters when a Legal question affects your account or wallet status. Start with the support link beside the cashier path and include your account phone number, the relevant transaction reference and the clause you are asking about. We can explain our process, check the recorded status and tell you which request route applies.

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Account terms

Ask about phone verification, account details or access conditions through the account support route. Include the exact wording that concerns you so we can answer the Legal point without guessing.

Wallet records

For DANA, OVO, GoPay or QRIS questions, send the receipt reference and wallet status shown beside the cashier. We use those details to match the payment record to your account.

Data requests

Request a copy, correction or removal assessment through our policy contact path. We first confirm account ownership, then explain what can be changed under the applicable Legal terms.

DATA AND ACCOUNT CARE

How hore168 handles six policy duties

We keep the Legal process practical: you should know what data is used, how account access is protected and where to ask for a change.

Data handling

We use account details, phone verification results and payment references to operate the requested account action, investigate a wallet status and respond to a Legal request. We do not ask for unrelated details.

Cookie choices

Cookies may keep your session active and remember basic page settings on mobile or desktop. Your browser controls cookie removal; clearing them can require another login and phone check.

Account security

Keep your phone, password and wallet access private. If a login or phone detail looks unfamiliar, stop the account action and contact support through the route beside the cashier.

Record retention

We retain account, transaction and support records for the period needed to operate the service, address disputes and meet applicable legal duties. A request can ask how a record is used.

Request changes

You can ask us to correct account data or assess a deletion request after ownership is confirmed. State the field, reason and phone number connected with the account.

Policy contact

For a Legal question, use the support contact shown in your account area and identify the clause or action involved. We respond with the relevant process rather than a generic reply.

Legal answers before you open an account

These Legal answers address the questions we expect before an Indonesian account is opened or changed. Read them with the current terms displayed in your account area, especially when a wallet action, phone update or data request is involved. Where local law permits, the applicable account path is shown before access.

hore168 Legal covers account creation, phone verification, wallet records, game access, data handling, cookies, security duties and contact procedures. The terms shown when you act apply to that account action.

Access depends on local law. If your location and account details meet the applicable conditions, we show the available account path; otherwise, you should not attempt to bypass the location or eligibility check.

Phone verification connects the account to a reachable contact and helps us confirm ownership before sensitive actions. You may need it when opening an account, changing details or making a data request.

DANA and QRIS transactions must be started from the account cashier and matched with the displayed reference or receipt. Wallet status does not transfer between accounts, and records may be checked before action.

Use the policy contact route in your account area, state the data field that needs correction and provide the connected phone number. We confirm ownership before assessing the requested change.

Legal permits basic cookies that support a session and page settings on a mobile browser. You can clear them in browser controls, although doing so may sign you out and require another phone check.

Use the support link beside the cashier path and quote the clause or account action. Include your account phone number and transaction reference when the question concerns OVO, GoPay, bank transfer or QRIS.